Community Coordinator
Role and Responsibilites
Overview of the Role
The ADL Community Coordinator (CC) is responsible for publically representing the chapter in a positive light. By doing so they help raise awareness, provide good customer service to our community, and give new and visiting community members a memorable face to face experience. This role is going to repeatedly reach out to individuals expressing interest in joining our local community, as well as establishing themselves as a point of contact for those visiting players looking for logistical aid in making the trip to come join our game temporarily.
Downtime Responsibilities
The ADL CC needs to remain vigilant in checking and promptly responding to all official ADL social media outlets, specifically Facebook, Discord, Instagram, and the Forums. These social media outlets need to be reviewed and interacted with daily by the ADL CC. That interaction needs to come in the form of contemporary posts like engaging the community with a “Question of the Day” post or poll. Or it needs to include images from, of, or about members of our local community. Another example would be sharing relevant LARP related memes or announcements about community related events. Additionally, the ADL CC will need to daily check/manage the chapter’s CC email account established directly for this position.
Pre Event Responsibilities
In the week prior to each ADL sponsored, scheduled event, the ADL CC will be responsible for coordinating player character creation efforts with the ADL Racial Coordinator and reaching out to all known, pre-registered community members to offer assistance that new members might need in preparing to attend an ADL event. The CC will also be responsible for posting the “rules” governing how and when the community gets to site on game day a few days prior to the event start date. Additionally, they also are going to be responsible for posting the pre-arranged “Afters Event” information that the ADL CC will be responsible for reserving with a restaurant ahead of time. And the ADL CC might be asked from time to time to request specific additional volunteers as needed for events, as well as post job descriptions and calls for empty ADL staff positions.
During Event Responsibilities
The ADL CC will need to be among the first to arrive on site on event start days and remain available to assist with answering new and visiting player questions as well as direct traffic and logistics for said players. The CC will continue to interact with all new and visiting players, essentially acting in the capacity of an ambassador for the chapter to ensure their needs are being met prior to game start.
The CC will need to be ADL Marshall qualified, or be willing to become that quickly, as they will be responsible for checking the weapons of all new and visiting players and marking each character card as such. Once all new weapons have been checked, and at the beginning of an event, the CC will gather the new players to quickly provide them with an overview of basic rules before directing those players to the Campaign Plot Team Member responsible for conducting the New Player Module for them.
During each event, once the CC has taken care of the new players and passed that group off to the Campaign Plot Team Member to run the New Player Module, they will then need to turn their attention to how the group of visiting players plan on arriving in game. The CC will have pre-arranged descriptions and locations for where to have those players physical walk on site based on how their characters arrived in game. The CC will need to make note of what choices each visiting player made regarding entering the game on that player’s character card before three counting them into our game.
During the event, the CC will need to politely and discreetly remind each of the new players about the skill reset at each new logistical period. The CC will also need to check in over the course of the weekend just to ask the new and visiting players about their experience and integration into the ADL game world. This check in will need to happen once each logistical period and then be reported back to the Owners of ADL and is in an effort to counter negative feedback about exclusivity, ensuring that moving forward new and visiting players to an ADL event feel included and satisfied that their presence, hopefully their continued presence, matters and is greatly appreciated.
Post Event Responsibilities
After each ADL event, the ADL CC will be responsible for reaching out to all new and visiting players within seven days of the last day of the event ending. The initial “reach out” will be an email thanking the member for attendance, requesting their feedback, and offering an opportunity to speak with them via video or voice to address anything they feel like needs to be received, good or bad, about their experience at the ADL event.
The ADL CC will also be responsible for cross posting an event survey or feedback form to the general membership and a separate cross posted explanation for what an IBGA is, how IBGAs are used, and how they are submitted in ADL.
Compensation
Rewards
- A monthly Goblin blanket to a primary character housed in Alliance Denver’s database
- 100 goblin point per month
- Additionally, 50 Goblin Points every logistics period a game is run
- ADL Events free